ACCESS Newswire
24 May 2023, 18:24 GMT+10
SAN FRANCISCO, CA / ACCESSWIRE / May 24, 2023 / CommandBar, with $24M in VC funding, is announcing its new AI-powered product HelpHub today. The launch builds upon its existing User Assistance Platform, which currently serves more than 10 million end users across hundreds of customers. Any company can train HelpHub on their documentation - help content, walkthroughs, marketing site, forums, and more - and produce an AI chatbot that their users can interact with using natural language.
'We're giving any company the power to create a personalized, in-app ChatGPT scoped to their unique content,' said CommandBar CEO James Evans. 'It's exciting to see our largest customers adopting this technology with such gusto. It's evolved so rapidly from powering hack week projects to answering user queries accurately and flexibly in production.'
CommandBar counts unicorn software companies like HashiCorp, Gusto, Freshworks, Netlify, Yotpo, LaunchDarkly and others among its customers. In addition to AI chat, HelpHub gives users one place to access and search (using natural language) a company's help center. The end goal of the product is to educate customers in a personalized way, resulting in better customer onboarding and freeing up human support teams to spend time on only the most complex cases.
'Seeing our customers' results, it's clear that every software company will have an experience like this in months, not years,' Evans said. 'And we're here to help any company speed up that process and start driving results, using our expertise, insights from our customers, and large end-user reach.'
Contact Information
Joe Skupinsky
GTM Lead
[email protected]
SOURCE: CommandBar
Get a daily dose of London Mercury news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to London Mercury.
More InformationSA Police Commissioner Grant Stevens opens up about 1991 firearm incident
Iran Stands Firm on Uranium Enrichment, Deputy FM Confirms to NBC News - Islamic Invitation Turkey
Ottawa new home sales rebound in May, still lag 2024 figures
Strengthening economies in a stormy and fragmenting world
ECB commits to distributed ledger technology settlement plans with dual-track strategy
FRANKLIN, Tennessee: Hundreds of thousands of Nissan and Infiniti vehicles are being recalled across the United States due to a potential...
REDMOND, Washington: Microsoft is the latest tech giant to announce significant job cuts, as the financial strain of building next-generation...
LONDON UK - U.S. stock markets were closed on Friday for Independence Day. Global Forex Markets Wrap Up Friday with Greeback Comeback...
SANTA CLARA, California: Nvidia came within a whisker of making financial history on July 3, briefly surpassing Apple's all-time market...
SACRAMENTO, California: California's multibillion-dollar farms are facing a growing crisis—not from drought or pests, but from a sudden...
WASHINGTON, D.C.: President Donald Trump says the United States could soon reach a trade deal with India. He believes this deal would...